Privacy Policy
SMS / Text Messaging
The mobile information and SMS opt-in consent we collect will not be shared, sold, rented, or otherwise disclosed to third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors that help us run our messaging program, such as our texting platform and customer service tools, only to provide that service to us.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or email [email protected]. See our Terms & Conditions.
South Coast Medicare ("we," "us," "our"), operated by South Coast Venture Group LLC, respects your privacy. This policy explains what information we collect through this website and when you contact us, how we use it, and the choices you have. It is our only privacy policy.
Information we collect
- Information you give us. When you book an appointment, call, text or otherwise contact us, you may share your name, phone number, email address, ZIP code, date of birth, and details about your current coverage, doctors and prescriptions.
- Information collected automatically. Like most websites, our site and its service providers may collect basic technical data such as your browser type, device, IP address, pages visited and referring site. This is gathered through cookies and similar technologies.
How we use your information
- To answer your questions and schedule appointments you request.
- To review Medicare plan options with you and, if you choose, help you enroll.
- To follow up on a request you made, with your permission.
- To operate, secure and improve our website.
- To meet legal, regulatory and record-keeping requirements.
How we share your information
We do not sell or rent your personal information, and we never share your mobile number or text-messaging consent with third parties or affiliates for their marketing. We share information only:
- With an insurance company, and only when you ask us to help you apply for or enroll in one of its plans.
- With service providers that help us run our business, such as scheduling, phone and website hosting, who may use it only to provide those services to us.
- When required by law, regulation or legal process, or to protect our rights.
Calls, texts and emails
We contact you only about the topics you asked us about, and only with your permission. You can ask us to stop at any time. Reply STOP to any text message, or tell us on a call, and we will honor your request. Your consent is never a condition of buying any plan or service.
Cookies
You can set your browser to refuse or delete cookies. Some parts of the site, such as appointment booking, may not work properly without them.
Your California privacy rights
If you live in California, you may have the right to ask what personal information we hold about you, ask us to correct or delete it, and opt out of its sale or sharing (we do not sell it). We will not treat you differently for using these rights. To make a request, call us at (949) 209-5310. We may need to confirm your identity before we respond.
How we protect your information
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This website is not directed to children under 13, and we do not knowingly collect their personal information.
Links to other websites
Our site links to outside websites, such as Medicare.gov, insurance carriers and enrollment tools. Their privacy practices are their own. Please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
Questions about this policy or your information? Contact South Coast Medicare (South Coast Venture Group LLC) at (949) 209-5310 or [email protected].